This is usually a one-time process for new employees and is usually conducted in your first week on the job. Usually conducted by the human resources department, an orientation program seeks to educate you on a wide range of topics, including:
Corporate culture
Company mission, vision, and values
Organizational structure
Leadership team
Corporate policies
Administrative procedures, such as computer logins and email setups
New-hire paperwork
Benefit plans
Products and services training may be a part of your onboarding program or a way for you to get reacquainted with your company’s offerings. Your employer may also use this training when they introduce new campaigns. This type of training provides information on different aspects of a product or service, such as:
Options available
Instructions for use
Benefits
Features
Care and maintenance
Price
Warranty
This process is specifically designed to quickly enable you to perform your role well. It typically starts immediately after you are hired and continues until you can work independently. The onboarding program should focus on achieving the department’s goals and connecting them with the company’s objectives. Onboarding usually addresses:
Your needs as a new employee
Access to information and skills
Technical aspects of the job
Improvement of work performance
Employee engagement
Departmental goal
Safety training protects you from work-related injuries, and it is especially important for companies that use toxic chemicals or other hazardous materials. This type of training also includes fire drills, evacuation plans and workplace violence procedures. Examples of safety training programs:
Protective gear
Safety best practices
First aid
Foodservice safety
Construction safety
Asbestos
Soft skills refer to personality traits that enable you to communicate and work cooperatively with co-workers and customers. These skills are useful for both new and old employees, and they play a vital role in building a respectful, collaborative and efficient culture within a company. Examples include:
Communication
Problem-solving
Teamwork
Presentation
Leadership
Time management
Conflict resolution
Work ethics
Team training is to enable the members of a team to build stronger relationships with one another and work together cohesively. It empowers you to improve your decision-making, problem-solving and team-development processes to achieve better results for your organization. Making team training an essential process is key and includes
Improving communication
Creating a positive work environment
Improving team collaboration
Increasing team productivity
Establishing good relationships with teammates
Identifying and leveraging the strengths of team members
Keeping teammates motivated